Alpha Beta Disability (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or interact with our services as a participant, carer, or visitor.

Information We Collect:

Personal Information: We may collect personal information such as your name, address, email address, phone number, NDIS participant number, and other relevant details when you interact with us.

Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and website usage data through cookies and similar technologies.

How We Use Your Information:

Providing Services: We may use your personal information to provide services to you as an NDIS participant or carer, including managing your NDIS plan, coordinating supports, and communicating with you about your services.

Improving Our Services: We may use usage information to analyze trends, administer our website, and improve our services, offerings, and user experience.

Communication: We may use your contact information to send you important updates, newsletters, promotional materials, or other communications related to our services.

Disclosure of Your Information:

We may disclose your personal information to third-party service providers who assist us in providing services or operating our website, subject to confidentiality obligations.
We may disclose your information as required by law, regulation, or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security:

We implement appropriate technical and organizational measures to protect the security and confidentiality of your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Your Choices:

You have the right to access, correct, or delete your personal information that we hold, subject to applicable law.
You may opt-out of receiving promotional communications from us by following the instructions provided in such communications or by contacting us directly.

Children’s Privacy:

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected personal information from a child under 18, please contact us immediately.

Changes to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected].
By accessing or using our website or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Thank you for choosing Alpha Beta Disability.